In order for a team to work effectively in a busy hospital, it is important that healthcare staff can identify each other quickly by their role (e.g. nurse, doctor, social worker) as well as by specialty (e.g. Cardiology, Dermatology, Stroke etc).
This can be difficult in a bustling environment, where staff often come and go. A survey confirmed that almost 70% found it “difficult” or “very difficult” to identify co-workers.
A team of designers and clinical staff worked together to design an add-on to the existing security ID badge that makes it easy for staff to identify each other at a glance and from a distance.
After multiple iterations and user testing, the final solution met an array of system challenges, including budget restrictions, infection control requirements and the fact that junior doctors rotate specialties up to four times a year. Following a successful pilot in 2022, the Big IDea will be rolled out across the hospital in 2023.