Challenge
Over 25,000 patients are admitted to the Mater Hospital every year, each one requiring a nurse’s assessment. This nursing assessment follows the journey of the patient through the hospital and captures critical information about their priorities
of care.
The current form is 19 pages long and filling it out is time consuming and cumbersome. The layout lacks an intuitive flow. This makes it both difficult to complete and read back to get an understanding of the patients journey.
Outcome
The team reduced the number of pages from 19 down to 5. Repetition of information has been carefully reduced. The layout of the form has been redesigned with usability principles in mind.
The new form will save time, improve nurses’ workflow and communication, ultimately enabling them to spend more time with patients. The shorter form will also be cheaper to produce and more environmentally friendly, compared to
the original.